Customer Master Overview

Customer Master Overview

The Accounts Receivable application component records and manages accounting data of all customers.

Creating Customer Master Data

Customer master records are maintained in sub-ledger and are used in Sales and Distribution as well as Financial Accounting. By storing customer master data centrally, it is enabled to be accessed throughout the whole organisation, and avoid the need to enter the same information twice. It gives also the ability to avoid inconsistencies in master data by maintaining it centrally. If one of the customers changes his or her address, it is only necessary to enter this change once and accounting and sales departments will always have up-to-date information.

The customer master record contains:

o   General Data; containing the data for communication with the customer, such as address, fax, region, country and telephone numbers

o   Company Code Data; containing the dunning procedures and the date of the last dunning notice, reconciliation account, grouping, tax data

o   Sales Data; containing the order processing, shipping, and billing data

Customer Master Groups can be as given below:

Account Group	Definition	Number Ranges
ZD10	Customers Group – Domestic (Sold to Party)	100001-119999
ZD20	Customer Group – Domestic (Ship to Party)	120001-129999
ZD30	Customer Group – Domestic (Bill to Party)	130001-139999
ZD40	Customer Group – Domestic (Payer)	140001-149999
ZD50	Customers Group – Sales Employees	150001-169999
ZE10	Customers Group – Export (Sold to Party)	200001-219999
ZE20	Customer Group – Export (Ship to Party)	220001-229999
ZE30	Customer Group – Export (Bill to Party)	230001-239999
ZE40	Customer Group – Export (Payer)	240001-249999
ZS10	Customer Group – Stock Transfer	C1001-C9999
ZO10	Customers Group -  One time	400001-499999

Editing & Blocking & Deleting Customer Master Data

Editing

o   The account group cannot be edited

o   The account assignment cannot be edited

Blocking

A customer account can be blocked and unblocked at any time.

Deleting

Customer accounts to be deleted are first marked for deletion.  No transaction figures should be stored for this customer account. The account must be blocked for posting before it can be deleted.

Displaying Changes

The system logs all changes to customer master records.  For each changed field, it stores the time of change, the user’s name, and the current and previous field contents.

Reconciliation Account

When any entry is posted to a subsidiary ledger, the system automatically posts the same data to the general ledger (see the following illustration). Each subsidiary ledger a reconciliation accounts in the general ledger. These reconciliation accounts ensure that the balance of G/L accounts is always matching with the sub ledger. This means that you can draw up balance sheets at any time without having to transfer totals from the sub ledgers to the general ledger. 

Note: Reconciliation account is mandatory while creation of Customer Master Data.

Tags#
Customer Account Group, Customer Master Data, Customer Reconciliation Account, SAP Customer Master, SAP Reconciliation Account,